Terms of service

Welcome to Sheen Kashmir. By using our website or placing an order, you agree to these Terms & Conditions.

Products

We aim to display our products, colours, images, and descriptions as accurately as possible. Slight variations may occur due to screen settings, materials, or craftsmanship.

Product availability and quantities may change without notice.

Orders

All orders are subject to availability and confirmation.

We reserve the right to cancel or refuse an order if a product is unavailable, incorrectly priced, or there is an issue with payment or order information.

Prices & Payment

Prices shown on our website are the prices applicable at the time of purchase.

Shipping charges, taxes, customs duties, or import charges may apply depending on the delivery destination.

Shipping

Shipping and delivery are subject to our Shipping Policy.

For international orders outside the GCC, customs duties, taxes, or import charges are the responsibility of the customer.

Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review the policy before placing your order.

Website Use

You may not misuse our website, attempt unauthorized access, copy our content without permission, or use the website for unlawful purposes.

Intellectual Property

All images, logos, product descriptions, graphics, and other content on the Sheen Kashmir website belong to Sheen Kashmir or its respective owners and may not be copied or reproduced without permission.

Privacy

Your personal information is handled according to our Privacy Policy.

Our online store is powered by Shopify and may use third-party services for payments, shipping, analytics, and other store functions.

Limitation of Liability

To the extent permitted by law, Sheen Kashmir is not responsible for delays or losses caused by couriers, customs authorities, incorrect customer information, or circumstances outside our reasonable control.

Changes to These Terms

We may update these Terms & Conditions when necessary. The latest version will always be available on this page.

Contact Us

For questions about these Terms & Conditions, please contact:

Sheen Kashmir
Email: customerservice@sheenkashmir.com
Phone: +974 50416464
Business Address: Cashmere Trading, Opposite Nissan Showroom, Salwa Road, Doha,  Qatar